Terms of Service
Last updated: 2026-08-31
Acceptance of terms
By creating an account or using llmez.co (the "Service"), operated by Landlord Made EZ, LLC, you agree to these Terms of Service. If you use the Service on behalf of a company, you represent that you are authorized to bind it. If you do not agree, do not use the Service.
Description of the service
Landlord Made EZ provides software tools for small landlords and property managers, including rental applications and screening facilitation, lease drafting and e-signature, online rent-payment facilitation, maintenance requests, document storage, messaging, and notifications. We provide software; we are not a party to any lease, rental, employment, or payment relationship between our users.
Eligibility and accounts
You must be at least 18 and provide accurate information. You are responsible for safeguarding your login credentials and for all activity under your account, and you agree to notify us promptly of any unauthorized use.
Roles and responsibilities
The Service supports different roles. Landlords and property managers are responsible for the accuracy and lawful use of the information they enter (including tenant and applicant data), for complying with all applicable landlord-tenant, fair-housing, screening, and consumer-protection laws, for their own lease terms, and for their decisions, including application approvals and denials and any required notices such as adverse-action notices. Tenants and applicants are responsible for the accuracy of the information they submit. Vendors are responsible for information related to the services they provide. We do not make rental, screening, pricing, or approval decisions, and we do not control the content users enter.
Acceptable use
You agree not to use the Service to violate any law (including fair-housing, anti-discrimination, consumer-protection, and anti-spam or telemarketing laws), infringe others' rights, upload malicious code, attempt unauthorized access, misuse another person's data, or send messages without required consent. We may suspend accounts that violate these Terms.
Your content and data ownership
As between you and us, you retain ownership of the content and data you submit ("Your Content"). Landlords retain ownership of the tenancy data in their account; we process it to provide the Service and on the landlord's instructions, as described in our Privacy Policy. You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service, and you are responsible for having the rights and consents needed to submit it.
Payments and facilitation
Rent and fee payments are processed by Stripe, Inc. under Stripe's own terms. Landlord Made EZ facilitates payments as a technology intermediary; we are not a bank, money transmitter, payment processor of record, or escrow agent, and we are not a party to any lease or payment obligation between a landlord and a tenant. We are not responsible for disputes over amounts owed, late fees, chargebacks, insufficient funds, or the underlying rental relationship. Subscription fees for the Service, if any, are described at signup and are non-refundable except as required by law.
E-signature and lease documents
Lease templates and documents are provided as tools, not legal advice. You are responsible for ensuring any lease or document you generate complies with applicable law for your jurisdiction. We do not guarantee that any template is complete, current, or enforceable in your state.
Third-party services
The Service integrates third-party services, including Stripe (payments), DocuSign (e-signature), Twilio (SMS), our tenant-screening provider, and hosting and email providers. Your use of those features may be subject to the third party's terms, and we are not responsible for third-party services.
Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that screening results, templates, or notifications will be accurate or delivered.
Limitation of liability
To the maximum extent permitted by law, Landlord Made EZ will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim will not exceed the amounts you paid us for the Service in the 12 months before the claim, or $100 if you paid nothing.
Indemnification
You agree to indemnify and hold Landlord Made EZ harmless from claims arising out of your use of the Service, Your Content, your violation of these Terms or law, or your rental, screening, employment, or payment decisions.
Termination
Either party may terminate at any time. On termination we may deactivate your account; we will make your data available for export for a limited period, after which we may delete it, subject to legal retention requirements.
Governing law and disputes
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us and attempt to resolve the dispute informally in good faith. Any dispute not resolved informally will be brought in the state or federal courts located in Oregon, and you consent to their jurisdiction.
Changes to these terms
We may update these Terms. Material changes will be noticed, and continued use of the Service after the effective date constitutes acceptance.
Contact
Questions about these Terms can be sent via our contact form or by email at legal@llmez.co.